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Shipping Policy

Last updated: 10/7/25

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At Hitz Sports Collectibles, we treat every order like a piece of history. Whether you're securing a signed jersey or a rare rookie card, our shipping process is designed to protect your investment and deliver with confidence.

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1. Processing Time

  • Orders are typically processed within 1–3 business days.

  • Custom or limited-edition items may require additional handling time, which will be noted on the product page.

  • Orders placed on weekends or holidays will begin processing the next business day.

 

2. Shipping Methods and Carriers

  • We offer standard, expedited, and insured shipping options at checkout.

  • Carriers include USPS, UPS, and FedEx, depending on destination and service level.

  • Tracking information is provided via email once your order ships.

 

3. Domestic Shipping (U.S. Only)

  • We currently ship within the United States only.

  • Standard delivery typically takes 3–7 business days.

  • Expedited options are available for faster delivery.

  • Signature confirmation may be required for high-value items.

 

4. Packaging and Protection

  • All items are packed with care using archival-safe materials, rigid mailers, or protective boxes.

  • Fragile or high-value items may include additional padding, tamper-evident seals, or insurance coverage.

 

5. Shipping Costs

  • Shipping fees are calculated at checkout based on weight, destination, and service level.

  • Free shipping may be offered during promotional periods or for qualifying orders.

 

6. Lost or Damaged Shipments

  • If your package is lost or arrives damaged, contact us within 7 days of delivery.

  • Include photos, tracking info, and order details so we can investigate and resolve the issue.

  • We may offer a replacement, refund, or insurance claim support, depending on the situation.

 

7. Address Accuracy

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for delays or losses due to incorrect or incomplete addresses.

 

8. Vault Storage and Delayed Dispatch (Optional)

  • For select high-value items, we offer vault storage and delayed dispatch upon request.

  • This service includes secure holding, climate control, and scheduled release for collectors or resellers.

 

Contact

For shipping questions or special requests, reach out to: hitzsportscollectibles@gmail.com

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